Answering

Service

Boost your business with an affordable, tailored solution that swiftly delivers essential information, guaranteeing your customers, clients, or patients receive timely support when they need it most.

Save Time and Money With EVP

Why waste time and energy researching to see if calls got returned?

EVP is like having an automated personal assistant.

We automatically track all calls by date & time and show who the

call was delivered. All calls are seamlessly delivered to the

appropriate recipient.

EVP’s automated phone answering / on-call solution is a perfect fit

for ANY business or industry.

EVP’s automated phone answering / on-call solution is a perfect fit for ANY business or industry, especially medical and nonprofit entities.

The new state-of-the-art technology platform provides clients with:

Automatic phone answering and transferring of calls
Voice recording and flexibility in using multiple messages
On-call rotation scheduling for staff and volunteers
Tracking of ALL calls and phone call delivery outcomes
Crisis / Emergency notification – 24 / 7 / 365
Blast text messaging
On-demand automated virtual assistant, used as needed: v
- You are in a meeting
- You are onsite with a client
- You do not want to take live calls in the evenings or weekends
- You set the parameters for your calls

How It Works

Routed to Answering Service:

Your business is assigned a dedicated phone number. When

forwarding your phone system to this dedicated number, all

calls are now forwarded to the EVP platform.

Personalized Notifications

After forwarding your phone system, callers will access a personalized menu.

Based on their selection, will be connected to either voicemail or an on-call staff member to return the call.

Call Backup Agents

Assign a backup on-call employee to ensure calls are returned if the primary contact does not respond within the designated timeframe.

Instant Notification:

If the on-call employee is unavailable or the caller leaves a voicemail, you will be immediately alerted that an urgent message needs a callback.

Maintain Caller ID:

When returning a call from a personal phone, the recipient will see your business number. This elevates sharing personal contact information and confirms the caller’s business.